Voxtur, a financial technology company, is seeking a qualified Admin Operations Support Team Lead. This position offers a competitive salary commensurate with experience and a full benefits package.

 

Description:

  • Communicate effectively and maintain a positive attitude in order to motivate and encourage members on the Mail/Copy Efile/Eserve team
  • Prioritize the importance of tasks making effective, efficient decisions and assigning tasks to the appropriate employees;
  • Assist in the completion of necessary production and status reports from a variety of sources including but not limited to emails, databases and internet systems
  • Assist with the interface with any vendors or providers of services related to the team
  • Interface with various state E-file portals in the monitoring and if necessary correction of rejected pleadings
  • Assist team members with interfacing with the various state E-file Portals
  • Assist team members with scan, copy and mailing tasks or issues as needed
  • Assess and communicate staff needs and potential process improvement ideas to the leadership
  • Assist the leadership in monitoring compliance with firm policies and procedures
  • Problem-solve and multi-task without sacrificing job quality;
  • Learn tasks, identify process improvements and conduct performance audits;
  • Clearly define processes and requirements and effectively and thoroughly communicate same to staff;
  • Remain actively and currently educated in the firms, mail, scan/copy, E-file Portals, Eservice regulations and process and remain well-informed of any changes

Requirements:

  • High school diploma or equivalent required. AA preferred
  • Leadership or Management experienced preferred
  • Skills including, but not limited to problem solving, mentoring and training staff
  • Foreclosure or legal experience preferred
  • Experience with e-filing and e-service
  • Must possess ability to work independently without constant supervision
  • Must work well under pressure and be extremely organized
  • Must be detail oriented with strong communication skills
  • Computer skills and familiarity with online application and process

Company Profile:

From Valuation to Liquidation, Voxtur is redefining the real estate lending lifecycle. With intelligent automation and innovative AI solutions, Voxtur eliminates the need for archaic and complex processes used today. The Voxtur portfolio of technology solutions creates a unique value proposition to benefit real estate investors, lenders, and servicers alike, and propels the real estate lending industry into a digital reality that increases returns for key stakeholders and, more importantly, lowers costs for consumers.

Job Type: Full Time
Job Location: Tampa - Florida

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